Recovery Packages

The expertise of In-house Granny-Flat became evident very quickly. Both Tony and George, and particularly the lovely girls in the office were exceptional to deal with. They made everything seem so effortless. I was impressed with their ability to communicate effectively and address detailed site management and construction issues with professionalism and ease.

A special shout out to George the Project Manager, who did a great job at making sure I was kept well informed of every aspect of the job and every member of the contractors, was always courteous and very hard working. George went beyond the duty of call to just building a granny flat.

George did so much extra work and accommodated so much for me without any hesitation. Whatever I needed or asked for was done. The time it took to commence and hand over my granny flat to say the least, extraordinary. Not a single day was wasted everything was timed perfectly.

The girls are a gem! They were always ready to accommodate any changes to the original design, resolve difficult construction details effectively and happily. They are reliable, trustworthy and genuine. The way they handled everything was very impressive. They always listen, and are consistently well-organised and professional.

It certainly is nice to know such a reliable and genuine company like In-House Granny-Flat does exist. I have and will continue to recommend your fine company to others since your workmanship as well as the people you have working for you are top rate, and your prices are fair. And to top it off the quality of work was excellent.

A very happy little vegemite J

Inhouse’s service was absolutely fantastic! Every part of the process went like clockwork and the finishes were perfect. The construction process ran like a factory. When one team of tradesmen were finished, the next came to complete and George, the project manager, was there to oversee the lot.

Finished product rating: 100%

Benefits from Inhouse: “My granny flat received a lot of praise from friends! They were amazed how quickly you have built them.”
Comments: “I am most grateful… even when my funds were not on time to pay, you were patient and very kind to me, thanks.”
“Professional and kind attitudes!”

How do you rate Inhouse’s customer service:
“Exquisite”
“The staff there are tremendously nice, they helped me even when I was having difficulty with my council.”
“Highly recommended.”

Very fast construction. Everything finished in time for my mother law to come from overseas.

Could not be happier.

The Inhouse construction program was organised and adhered to allowing for completion in a timely manner. Occupancy documents were provided by the private certifier to the council directly.

Onsite construction workers were polite and respectful of the tenant in the adjacent house. The quality of the finishes is excellent and any minor defects were promptly attended to by our helpful project manager Steve (who was always available to contact by mobile phone).

Payment schedules were clear and concise, with remittance advice for tax records provided promptly. The office staff were polite and offered explanations for any questions asked. Choices in finishes such as tiles, kitchen and bathroom fixtures and fittings, paint and blind colours were offered in a sensible way with all samples able to be seen together. Alliances were provided with all instruction manuals and warranty details.

Overall, the costing, design, preparation of the site, construction of the granny flat and completion by all trades have been a very satisfactory experience.

We have regretted dealing with (Other Contractor/Competitor). The delay in having meters fitted in the existing house power board for the granny flat supply has caused the only major delay we have experienced. This has been due to the influences of (Other Contractor/Competitor) and inexperience on our behalf. We would recommend that if you are intending to work with Inhouse Granny Flats that you leave this work under their contract.